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FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked.

Still got questions? Contact us>

  • What if the accessories in the package are missing?
    Please contact us in time, we will send it for you
  • If the product shows: no disc, please check the following situations"
    1.Please confirm that the format of the DVD disc is the following format supported by our DVD player: DVD-RAM, DVD-R / RW, DVD R / RW 2. Are the front and back of the disc placed correctly? 3. Whether the product has enough power
  • What if the screen has a pattern?
    The product may collide during long-distance transportation, resulting in a defective product. If you encounter a pattern on the screen, please contact us in time for replacement
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